Project Coordinator – Parent Ambassador Programme
Join us in launching a transformative national initiative empowering over 3,000 parent ambassadors across the UK
The Opportunity
Are you a highly organised, digitally-savvy professional with a passion for mission-driven impact? NESSIE are embarking on an ambitious journey to launch a national Parent Ambassador Scheme, and we need a dynamic Project Coordinator to be the heartbeat of this initiative. This is more than just a coordination role; it is a chance to empower a community of over 3,000 parent ambassadors across the UK, fostering belonging and driving meaningful change for families.
About Nessie:
NESSie IN Ed CIC is a not-for-profit community interest company (CIC) focused on supporting positive mental health and emotional wellbeing for children and young people aged 0–25 and their families in educational and community settings across Hertfordshire, Cambridgeshire, Peterborough and surrounding counties. Its core purpose is early intervention, prevention and flexible therapy for those struggling to access conventional services.
The organisation delivers:
- 1-to-1 and group therapy (arts therapies, counselling and creative therapeutic approaches)
- Accredited training, supervision and CPD for school professionals and other practitioners
- Workshops, webinars and support for parents and carers
- Support for vulnerable children (neurodivergent, trauma-experienced, anxious or school-avoidant)
- Community, school-based and online delivery models tailored to need.
NESSie is commissioned by local authorities and education partners but also provides services on a self-funded or charitable basis.
They were founded in 2015 by CEO Rachel Lambie, a senior children's psychotherapist. They employ a wide range of professionals who make up an exceptional multidisciplinary team of registered therapists (Arts, drama, play and music), counsellors, autism/SEND specialists, family support workers and professional mental health trainers.
The Role: Your Mission
As the Project Coordinator, you will lead the day-to-day operational delivery of this exciting new programme. Reporting directly to the CEO, you will have the autonomy to manage your project area while working closely with senior leadership to align with the broader organisational strategy.
Your First 3–6 Months
Your first 3–6 months will be exhilarating as you gear up for the launch on September 12th. Your immediate priorities will include:
System Readiness
Setting up and testing all digital resources to ensure they can seamlessly handle high traffic.
Operational Excellence
Developing project plans, schedules, and risk logs to keep the launch on track.
Relationship Building
Acting as the primary, warm point of contact for their ambassadors, ensuring they feel supported from onboarding through to active participation.
Who You Are
We are looking for a "connector"—someone who pairs exceptional organisational skills with a warm, approachable presence. To thrive in this role, you should be:
Digitally Confident
You are a "digital native" who is comfortable navigating CRM systems, spreadsheets, and communication platforms. You should feel confident updating website content and troubleshooting digital tools as needed.
An Expert Multi-tasker
You enjoy "juggling plates" and have a sharp eye for detail.
Self-Directed
While you will have full support from the CEO and Executive Assistant, you are someone who takes initiative and can move projects forward independently.
Mission-Driven
Ideally, you have experience in education, SEND, or community development and understand the power of volunteer-led movements.
To ensure the successful launch and long-term sustainability of the Parent Ambassador Programme, we are looking for a candidate who can demonstrate the following background and expertise:
Essential Experience and Skills
We are looking for a "connector"—someone who pairs exceptional organisational skills with a warm, approachable presence. To thrive in this role, you should be:
Proven Project Coordination
You have a strong track record of leading operational delivery, managing project plans, schedules, and risk logs to meet tight deadlines.
Technical Confidence
You feel comfortable configuring digital systems and possess the confidence to update website content or manage external technical support when required.
Digital Proficiency
You are highly digitally savvy, with hands-on experience using CRM systems, spreadsheets, and various communication platforms.
Stakeholder Engagement
You have experience acting as a primary point of contact, supporting diverse groups—ideally parents—to foster a sense of community and belonging.
Senior Liaison
You are accustomed to working closely with senior leadership (such as a CEO) and can confidently provide clean, accurate data reports for high-level decision-making.
Independent Delivery
You have experience working in fast-paced environments where you must take initiative, "juggle multiple plates," and move projects forward with minimal supervision.
Communication Excellence
You possess outstanding written and verbal communication skills, essential for creating onboarding packs, newsletters, and digital storytelling.
To ensure the successful launch and long-term sustainability of the Parent Ambassador Programme, we are looking for a candidate who can demonstrate the following background and expertise:
Desirable Experience
Sector Expertise
Previous experience working within education, SEND, family engagement, or community development.
Scaling Programmes
A background in delivering programmes at scale or managing large networks of volunteers and ambassadors.
Mission-Driven Background
Experience working within charities or organisations where social impact is the primary driver.
Safeguarding Knowledge
A solid understanding of safeguarding principles within a community or educational context.
Why Join NESSIE?
Direct Impact
You will be instrumental in building a programme from the ground up that supports thousands of parents.
High-Level Exposure
Working directly with the CEO and Board, you will gain unique insights into organisational leadership.
Career Trajectory
This role is designed for sustainability. For the right candidate, there is a clear pathway for this position to evolve into a Business Development Lead as the project expands.
Flexible Working
NESSIE value balance. They are open to both Full-time and 0.8 FTE (4 days a week) arrangements, with hybrid or remote-friendly options.
The Details:
Location
Royston, Hertfordshire. Hybrid with a couple of days a week in the office.
Travel
Occasional travel for major events (approximately four times per year) to build face-to-face relationships with our community.
Salary
Up to £35,000 per annum pro rata.